The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Cuisine!
“Every restaurant we tried was a culinary delight, surpassing our expectations with delicious flavors and creative dishes.” view full review
Relaxing Atmosphere
“The hotel had a serene ambiance, enhanced by rejuvenating aromatherapy scents that made every moment peaceful.” view full review
Stunning Views
“Our room on the top floor offered amazing ocean views that made waking up each morning a good experience.” view full review
Excellent Room Service
“I was impressed with the room service; it was prompt and the quality of the food was really good each time.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Private beach
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Billiard tables
Table tennis
Archery
Yoga class
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Sink
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan12.5 Km,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulcan12.5 Km,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
Luxury Avenue
770 m
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
640 m
Mall
Kukulcan Plaza
730 m
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1.3
km
Shopping Area
Luxury Avenue Cancun
790 m
Blvd. Kukulcan 13
Marlin Beach
650 m
Shopping Area
Flamingo Mall
1.1
km
Blvd. Kukulcan
Parque Ventura Cancun
1.3
km
Night club
Coco Bongo
3.3
km
Blvd. Kukulcan
Dolphinaris Cancun
1.9
km
Blvd. Kukulcan Km 9
Cancun Convention Center
3.4
km
Night club
H Roof
1.9
km
Chetumal Km 36. 5
Water Park at The Grand
2.0
km
Museum
Mayan Museum of Cancun
4.0
km
Night club
The City Nightclub
3.3
km
Beach
Chac Mool Beach
2.8
km
Night club
Palazzo
3.4
km
BLVD Kukulkan KM 6.5
Extreme Games Cancun
2.7
km
Beach
Playa Forum
3.2
km
Nearby
Mall
La Isla Shopping Village
310 m
CancunMexico
Avenida Kukulkan
590 m
Aquarium
Interactive Aquarium
240 m
Museum
Cancun Wax Museum
310 m
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
460 m
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
460 m
Museum
Museo Subacuatico de Arte
450 m
Beach
Playa Marlin
590 m
Shopping Area
Fashion Harbour
210 m
Mall
La Madonna
240 m
Park
arte Garden
270 m
Restaurants
Thai Lounge
240 m
La Isla Shopping Village
Hidden Garden Restaurant
30 m
Hotel District Loacted in Live Aqua Resort
Cambalache Cancun
280 m
Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall
The Azur
80 m
Boulevard Kukulcan 12.5 Km
Santos Mariscos
270 m
Blvd. Kukulcan Km. 12.7
Lorenzo's
270 m
Boulevard Kukulcan Manzana 51
BeachWalk Restaurant
270 m
Boulevard Kukulcan Km 14.5
El Fish Fritanga
600 m
Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
gorgeous view
attentive staff
disappointing churros
overpriced souvenirs
8.8/10
Great
Rooms
9.0
Location
9.4
Service
9.2
Dining
7.6
Guest reviews
8.8/10
based on 5 reviews
4.5/5
based on 10440 reviews
9.0
9.0/10 based on 455 reviews
#9 of 188 hotels in Cancun based on Tripadvisor
Kathleen
United States,
March
2024
9.4/10
I had an amazing stay at this hotel! The rooms were gorgeous, with extra half baths, oceanfront balconies, and fabulous Molton Brown toiletries provided. The terrace offered an unbelievable view. The service was outstanding, making every effort to cater to our preferences. The location was perfect, right by a stunning white sandy beach and with plenty of shops nearby. My dining experience was fantastic, with many options to choose from. The facilities were top-notch, providing everything I needed for a perfect vacation.
Rooms
10.0
The rooms were absolutely stunning, with the extra half bath adding a touch of luxury. The oceanfront balconies and Molton Brown toiletries were a delightful bonus. The terrace view was simply breathtaking.
Service
10.0
The staff was incredibly attentive and customer service-driven. They even went above and beyond to offer us upgrade options. Every need was met with a smile and efficiency.
Location
10.0
The location couldn't have been better, with a gorgeous beach just steps away and plenty of shops within walking distance. The proximity to the mall made souvenir shopping a breeze. It was a perfect spot to enjoy great restaurants and book exciting activities.
Dining
8.0
The dining options were fantastic, with a wide variety to choose from. However, the churros were a disappointment. Overall, the meals were enjoyable, especially the salads.
Facilities
9.0
The hotel's facilities were impressive, offering everything from room service to shuttle services. It truly enhanced the overall experience of my stay.
gorgeous view
disappointing churros
Willard
United States,
February
2024
8.6/10
I just had an amazing stay at this hotel. The location couldn't be better, right on a stunning white sandy beach that goes on for miles. The rooms were comfortable, the service was top-notch, and the dining options were great, except for the awful churros. However, the price was a bit steep for what was offered.
Rooms
8.0
I loved my room on the 1000 level. It was cozy and had a variety of drinks available.
Service
9.0
The service was excellent throughout the hotel. From the man emptying trash overnight to the top management, everyone was attentive and friendly.
Location
10.0
The hotel is situated right across a mall with lots of great souvenirs and directly on a stunning beach.
Dining
7.0
The dining options were impressive, with many choices to pick from, except for the disappointing churros.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable stay.
James
United States,
January
2024
8.4/10
I had an amazing stay at the hotel, with clean and comfy rooms, friendly staff, and a great location close to the beach and restaurants. The dining options were a bit lacking, but overall, a wonderful experience.
Rooms
9.0
My room was comfortable and clean, offering a spectacular view from the balcony.
Service
9.0
The staff went above and beyond to cater to my preferences, providing exemplary service.
Location
8.0
The hotel is conveniently situated right over the lagoon, offering a stunning view and easy access to luxury shops.
Dining
7.0
The dining options were diverse, except for the disappointing churros. However, the aged USDA prime steaks made up for it.
Facilities
9.0
The hotel facilities were top-notch, especially the Aqua Lounge accessible from my balcony.
Joseph
United Kingdom,
October
2023
8.8/10
My stay at this hotel was an absolute delight. The property offers stunning rooms with balconies and a terrace, exquisite dining options, and exceptional service. However, the only downside was the lack of attention to detail in cleaning.
Rooms
9.0
I loved the rooms with balconies and the terrace, offering a perfect spot to enjoy a glass of wine in the restaurant. The fridge was fully stocked, providing a convenient touch. The only improvement could be more attention to cleaning details.
Service
9.0
The service at this hotel was outstanding. From the man emptying the trash overnight to the top management, everyone made every endeavor to learn our preferences and provide exemplary service. The only slight letdown was that room service did not provide exceptional friendly service.
Location
9.0
The location of the hotel is fantastic, right on a stunning white sandy beach that stretches for miles. It's easy to do nothing but also close to everything, offering an ideal balance for a relaxing stay. The only drawback was being closer to areas more suited for other activities.
Dining
8.0
The dining experience was incredible with many options to choose from, except for the awful churros. I particularly enjoyed the corn flakes for breakfast. The only improvement could be the removal of the disappointing churros.
Facilities
9.0
The hotel boasts fantastic facilities that cater to all needs. Everything from room service, car hire, dry cleaning, laundry, valet parking, shuttle service, paid shuttle service, to tours/ticket assistance is available. The only downside would be the lack of attention to detail in the cleaning of the facilities.
spacious rooms
poor cleaning
Harry
United Kingdom,
June
2023
9.0/10
The hotel offers stunning water views and provides luxurious Molton Brown toiletries in the rooms. The front desk service was attentive, and the fridge was fully stocked.
Rooms
9.0
I loved the water views from my room and the fabulous Molton Brown toiletries provided. The room was spacious and comfortable.
Service
9.0
From check-in to check-out, the service was exceptional. The staff went above and beyond to assist us, including offering upgrade options from the manager.
Location
10.0
The hotel's location is ideal, situated right across a mall with great souvenir options. Additionally, the stunning white sandy beach just steps away adds to the experience.
Dining
8.0
The dining experience was fantastic with a variety of options to choose from. However, the churros were not up to par.
Facilities
9.0
The hotel offers various facilities such as room service, car hire, and shuttle services. The amenities are top-notch.